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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Let’s Make It Smart Llc

October 22, 2025

5  out of  5
rating by Let’s Make It Smart Llc
"Jacob was an absolute blessing to work with. He made the process very simple and was very attentive and responsive. Buying a new car is a very stressful process when you are dealing with financing and DMV. I was worried about the insurance process but they made it so easy and simple that it helped calm my anxiety. Would 1000% recommend."
We responded:
"So glad we could help alleviate some of your stress yesterday. Grateful to have you as a new customer."
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K P

February 12, 2025

5  out of  5
rating by K P
"Flying object hit my car and damaged hood and windshield. I reached out to Jacob (my ins agent) and he was very helpful in taking care of my needs. He sent me the link to file my claim and even suggested a collision shop to take my car to. Hudson collision did an excellent job. I have been with State Farm insurance for many years and have always been pleased with their services. Thank you Jacob at State Farm :)"
We responded:
"Thank you K! We love helping our customers & are so appreciative of your business."
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James Bartlett

August 12, 2024

5  out of  5
rating by James Bartlett
"Consistently great service! I will continue to bring my insurance needs here."
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luis martinez

January 12, 2024

1  out of  5
rating by luis martinez
"Stay away from this place they will ignore your calls! And not call you back I can’t get insurance with state farm because they will not remove from a policy I didn’t sign up for and I’m not part of. They will lie to you tell you they will change that but they won’t instead they will ignore your calls and never call you back."
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Jared Hurst

January 20, 2023

5  out of  5
rating by Jared Hurst
"Excellent personalized service. Quick, attentive and responsive."
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Jacob Driggers

October 4, 2022

1  out of  5
rating by Jacob Driggers
"I have been a customer for 24 years, never filed a claim. Then when I finally did and needed them they were no where to be found. My car has sat for 6 weeks waiting to be fixed because of their red tape and extremely unprofessional response times. For that now I have to pay for a rental out of my pocket, they take no responsibility for the delays (even though several of their employees have admitted as such), and my local agent has been zero help. As soon as this claim is settled I am running away from this company. you would think after doing business with them for 24 years. that loyalty (and 10's of thousands Ive paid them) would mean more, but is clearly doesn't."
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susan moeller

June 10, 2022

5  out of  5
rating by susan moeller
"They are great !! I've been doing business with them for many years !!"
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Dee

March 5, 2022

5  out of  5
rating by Dee
"Always great, matt is wonderful😊"
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Susan Moeller

March 2, 2022

5  out of  5
rating by Susan Moeller
"The Best around for insurance!! Call them you'll be glad you did !!!"
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T B

November 18, 2021

5  out of  5
rating by T B
"Jacob was nice and helpful"
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Rick Johnson

October 20, 2021

5  out of  5
rating by Rick Johnson
"The Staff at Crosby insurance are extremely knowledgeable, helpful and respond to questions very quickly. Highly recommended."
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Pam Johns

May 25, 2021

5  out of  5
rating by Pam Johns
"Matt is just the BEST. He always makes you feel welcome( it's like being a part a family) ..Love,Love, Rob Crosby State Farm...couldn't imagine being insured with anyone else.."
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Doug DeArmond

December 30, 2020

5  out of  5
rating by Doug DeArmond
"Friendly and knowledgeable. Also, great rates!"
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G Rogers

September 3, 2020

5  out of  5
rating by G Rogers
"Very friendly and honest."
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Rhonda Langley

August 29, 2020

5  out of  5
rating by Rhonda Langley
"Awesome 👍"
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Michelle Firlow

August 16, 2020

5  out of  5
rating by Michelle Firlow
"U get your money worth great food"
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Jodie Rogers

June 27, 2019

5  out of  5
rating by Jodie Rogers
"I've had this insurance for many many years these people are very good down to earth. They will help you with anything you need. Great prices on insurance great customer service all around if you need insurance this is the place to go!!!!!!"
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John Kucharnik

November 29, 2017

5  out of  5
rating by John Kucharnik
"Been with them for 18 years now. They are great."
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Scott Cummins

October 24, 2017

5  out of  5
rating by Scott Cummins
"Best Agents ever! Honest and friendly and always available to answer questions and help with the claims process! Highly recommend them."
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beth nickles

October 24, 2017

5  out of  5
rating by beth nickles
"I could not ask for a better insurance agency! I shopped around quite a bit before switching my home and car insurance to them several years ago. I have had to deal with them personally on numerous occasions. They have been extremely courteous, professional and fair. I highly recommend this office :)"
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Debbie Compton

May 22, 2017

1  out of  5
rating by Debbie Compton
"This is the second time I have received a cancellation threat.....only to find out the office has made yet another mistake. NOT very happy with this particular office. Please check around....Melissa was the best thing to ever happen to this office.....where has she gone?"
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Michael Johnson

May 20, 2017

5  out of  5
rating by Michael Johnson
"The most trusting people that I know."